Privacy policy
At Auaria, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal details — name, email address, phone number, shipping and billing address
- Payment information — processed securely through our payment providers (we do not store your full card details)
- Order history — products purchased, order dates, and order value
- Device and usage data — browser type, IP address, pages visited, and how you interact with our site (collected automatically through cookies and similar technologies)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order, including confirmations and shipping updates
- Respond to customer service inquiries
- Send promotional emails or offers, only if you have opted in
- Improve our website, products, and overall shopping experience
- Prevent fraud and maintain the security of our site
3. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third parties only where necessary, such as:
- Payment processors, to securely handle transactions
- Shipping carriers, to deliver your order
- Service providers who help us operate our website (e.g., hosting, analytics)
These third parties are only given the information needed to perform their specific function and are not permitted to use it for any other purpose.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal or operational requirements
- Opt out of marketing emails at any time by clicking "unsubscribe" in any email we send
To exercise any of these rights, please contact us using the details below.
7. Children's Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and continued use of our website after changes are made constitutes your acceptance of the revised policy.
9. Contact Us
fIf you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us at:
Email: info@auaria.com